WhatsApp appointment automation
built for South African clinics.
Thinta is the WhatsApp receptionist that confirms, reschedules, and rebooks patients for South African clinics automatically, in the channel patients already use. Fewer no-shows, more recovered revenue, no extra reception headcount.
Every reminder, every reschedule, every rebooked slot, handled on WhatsApp while your front desk does the work that actually requires a human.
Most clinics lose 1 in 5 bookings to no-shows.
Patients forget. Reception is busy. Reminders go out by SMS, if they go out at all, and nobody replies because nobody can. By the end of the week, a chunk of your schedule has quietly evaporated.
Thinta closes that loop on the channel patients actually answer.
One screen for the whole week.
Confirmed, pending, recovered. Revenue your clinic would otherwise have lost, recovered overnight.
What your reception was already doing. Now it happens without anyone touching a phone.
Confirms tomorrow's schedule
24h before each appointment, Thinta sends a WhatsApp reminder with one-tap Confirm, Reschedule, or Cancel. Replies update the schedule in real time.
Catches no-shows the same evening
When someone misses, Thinta follows up the same day with a warm rebook prompt. Most patients who get this message rebook within 48 hours.
Fills cancellations from the waitlist
When a slot opens, Thinta offers it to the next patient on the waitlist and holds it for 30 minutes. First reply wins.
Patient information is processed in accordance with POPIA, with explicit consent obtained before any conversation begins. Data is handled through vetted infrastructure providers under appropriate data processing agreements, never sold, and never used for anything beyond running your clinic's bookings.
Stop losing patients you've already booked.
Message us on WhatsApp. We'll set up your clinic in under an hour and you'll see your first confirmations the same day.